The Factory Default Settings for Alerts in the Cold Chain Web (Honeycomb)

An alert is sent at the 61st minute of a sensor being out of the set temperature band/range set for that sensor.

NOTE:  This is a best practice setting based on voice of the customer and is done so that false alerts are minimized.
Example:  The first consecutive 60 minutes for a sensor being out of range will not trigger an alert. It is only at the 61st consecutive minute that the Alert will be triggered.

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Last updated: Aug 08, 2017

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