You are viewing an article about an obsolete product. Information on this page is provided as-is and not supported.

C/CON or EPC/CON hangs at P1 when power cycled

 

Cause:

 

  • The concentrator is not getting the initial signal from the host adapter because it is not connected at all, or it is connected on the wrong line.
  • The driver is not installed or the concentrator that is configured does not match the actual physical concentrator type.
  • The timing on the host adapter and/or the concentrator and/or the modems is set incorrectly.
  • The host adapter is malfunctioning.

Solutions:

  • Verify that the cables are all connected securely and that the concentrator is attached to the correct line.
  • Check to make sure that the Operating System has been updated with all Service Packs/patches installed, the latest version of the Digi adapter driver is installed and loading correctly, and that the correct type of concentrator is configured.
  • Verify the timing settings on the host adapter, the concentrator, and the modem.
  • Run the appropriate diagnostics on the Digi adapter for the card and bus type.
Last updated: Jan 10, 2024

Filed Under

Network

Recently Viewed

No recently viewed articles

Did you find this article helpful?