You are viewing an article about an obsolete product. Information on this page is provided as-is and not supported.

COM Ports Won't Install At COM3 in Windows 2000

Symptom:

When I install my Digi product in Windows 2000, the new COM ports should start at 3 (or perhaps 5) but instead they start at a much higher number and I cannot rename them.

 

Cause:

  • There was a Digi product previously installed in the system, and although the physical board was removed the adapter was not removed from Device Manager.

     

  • A previously installed Digi product was not completely removed from the registry when the adapter was uninstalled.

     

    Solutions:

  • The Digi adapter must be removed from Device Manager even though it no longer appears. Follow the instructions for removing phantom ports at the URL given below.

     

  • To remove extraneous COM ports from the registry, follow the instructions given for removing phantom ports on the URL given below.

     

     

    Phantom port removal procedure

Last updated: Jan 05, 2024

Filed Under

Network

Recently Viewed

No recently viewed articles

Did you find this article helpful?