Support / Knowledge Base / How to clear provisioning on a TransPort with a Sprint C1 module

How to clear provisioning on a TransPort with a Sprint C1 module

Issue:

TransPort with "C1" ("Sprint EVDO") module was working with Sprint, Sprint deactivated it, Sprint re-activated it, and the unit is no longer connecting to Sprint.  Because these units by default are provisioned automatically, the provisioning needs to be cleared.

Resolution:

1. Telnet or SSH into the TransPort to access the CLI then issue the following 3 commands, to clear the provisioning:

python -m misc/mcmdi at#rtn=1
python -m misc/mcmdi at#rtn=4
python -m misc/mcmdi AT#OMADMCEN=0

2. Reboot the TransPort.

3. The unit should re-provision itself if the Vision plan is being used.
Last updated: Aug 23, 2017

Filed Under

Cellular/Transport

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