HOW TO: Collect PPP/W-WAN Tracing From Digi TransPort Products

When attempting to troubleshoot cellular or PPP connections, detailed packet tracing can be extremely helpful for diagnosing possible causes.  The following steps outline how to obtain a trace on the PPP1 interface:

 Management– Analyser > Settings.


 Layer1 (Physical), Layer 2 (Link), and Layer 3 (Network)


 Administration - File Management >Flash Directory.


 file which can be sent to Digi Tech. Support for analysis. 
Last updated: Mar 14, 2019

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