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How to install COM Ports Installed by RealPort Drivers in Windows
How to install COM Ports Installed by RealPort Drivers in Windows
Items to Note before Starting
Ensure that the latest RealPort driver is being used, which can be downloaded from the Digi support site. The RealPort driver file should be unzipped before running the uninstall process
i.e. - Do not run the “setup.exe” from within the .zip file).
Always run "setup.exe", no matter if the OS is 32-bit or 64-bit. If feasible, run “setup.exe” from the computer's local hard drive, not a mapped network drive.
Ensure that the Windows User Account that's running “setup.exe” has Administrative privileges. Additionally, launch “setup.exe” via right-click / Run as Administrator if the OS offers that option.
Steps to install the RealPort Driver:
Download the RealPort driver from the Digi Support site
here
.
Click the
Driver
section.
Select the Windows operating system in the
Operating System Specific Drivers
area.
Click the
RealPort for Windows
driver link and save to a location on the hard drive.
Extract
the RealPort driver that was downloaded.
Run
the “setup.exe” file.
Click
Add a New Device
, as shown below:
8. Click the
Next
button.
9.
Select
the Digi device you want to install the COM port for, as shown below:
10. Select the specific device from the list if discovered.
Choose Device not Listed if the device is not discovered by the RealPort installation wizard.The user must type of ip address of the terminal server during the Device Configuration screen if the device is not discovered by the RealPort installation wizard during the Configuration screen in Step 12.
11. Click the
Next
button.
12. Ensure to select the Number of Comports and the Starting Comport is set properly.Typically the default settings work in most situations.
13. Click the
Finish
button.
14. Review Device Manager to ensure the comports are properly installed.
How to Uninstall COM Ports Installed by RealPort Drivers in Windows
RealPort Troubleshooting for Microsoft Windows
Last updated: May 20, 2019
Filed Under
Network
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