*Please note the -I in the syntax is a capital letter I (eye) and not lower case l (el).
Once the rpdump utility is started, restart the RealPort daemon (/etc/init.d/dgrp_daemon start), port process(es) and capture the issue. The sooner the issue can be replicated, the better as the rpdump output can grow large very quickly depending on the amount of activity.
Once the issue has been replicated, press <Ctrl>-C to stop the capture and send the output file to Digi Technical Support for analysis.
Jun 21, 2019