If you see the following in the debug.txt:'modemstat ?'
Outcome: Resource shortage
Time: 1 Jan 1970 00:00:49
+ bus 1, usb-1
+ dev 1 (usb-1), port 0, EHCI root hub
+ bus 2, usb-2
+ dev 1 (usb-2), port 0, EHCI root hub
There are a few items have been known to clear this issue up.
Please try a factory reset. Wait a few minutes, go to Administration > Execute a command
and then try the ‘modemstat ?’ command to see if you’re still getting that resource shortage or if it’s now reading the module.
Go to Administration > Execute a command
and then enter the following commands:muxoff
config 0 save
Again, wait a few minutes and then try the ‘modemstat ?
Finally try flashwriter. If you are unfamiliar with the procedure, you may find it here: TransPort Firmware Upgrade Instructions
You will note that there are both an Ethernet and a Serial procedure.
After you are complete, again try the ‘modemstat ?’ command.
Last updated: Mar 22, 2019