If you see the following in the debug.txt:
'modemstat ?'
Outcome: Resource shortage
Time: 1 Jan 1970 00:00:49
OK
'usb show'
+ bus 1, usb-1
+ dev 1 (usb-1), port 0, EHCI root hub
+ bus 2, usb-2
+ dev 1 (usb-2), port 0, EHCI root hub
OK There are a few items have been known to clear this issue up.
Please try a factory reset. Wait a few minutes, go to
Administration > Execute a command and then try the ‘modemstat ?’ command to see if you’re still getting that resource shortage or if it’s now reading the module.
Go to
Administration > Execute a command and then enter the following commands:
muxoff
muxon
config 0 save
rebootAgain, wait a few minutes and then try the ‘
modemstat ?’ command.
Finally try flashwriter. If you are unfamiliar with the procedure, you may find it here:
TransPort Firmware Upgrade InstructionsYou will note that there are both an Ethernet and a Serial procedure.
After you are complete, again try the ‘modemstat ?’ command.
Last updated:
Mar 22, 2019