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Digi® 6350-SR

Versatile high-performance LTE router for critical networking applications with a dedicated serial port and optional Wi-Fi

 
  • 4G LTE certified Digi CORE 1002-CM plug-in modem
  • LTE-Advanced, standard LTE, or LTE with EV-DO fallback
  • Upgrade to meet changing cellular standards
  • Ethernet WAN port for wireline network access
  • Optional high-speed Wi-Fi
  • Onboard USB 2.0 port
  • Zero-touch provisioning and cloud management
  • RS-232 serial port for out-of-band console management
How to Buy

Virtually eliminate connectivity downtime with the Digi® 6350-SR LTE router. It’s a compact router - an affordable high performance device that features multiple WAN options for both load balancing and failover. Connect to mobile networks using the 4G LTE standard that best suits your use case. Larger locations or data-intensive applications can utilize the CAT 6 version of the Digi® CORE 1002-CM modem for the fastest cellular speeds available. Or, opt for the cost-saving deployment of a standard CAT 4 connection.

Couple the Digi 6350-SR with a dedicated wireline ISP connection to provide dual ISP connectivity and maximize uptime and performance, with the flexibility to deploy LTE connections whenever you need reliable Internet access. The Digi 6350-SR can help “future-proof” network infrastructure with a stateful firewall and VPN capabilities. Choose from a suite of Digi CORE plug-ins to upgrade without replacing the router.

The Digi centralized management platform provides easy setup, configuration and support for installations of Digi and third-party devices. Digi Remote Manager® and aView™ offer web-based device management solutions to securely monitor and control Digi enterprise routers and gateways -- and the health or your network -- after deployment.

6300-CX

Improve Business Continuity

Accelerate your networking solutions and eliminate downtime with Digi 6350-SR LTE router. Digi 6350-SR is a compact, affordable and high-performance device that features multiple WAN connectivity options (Ethernet or cellular) with load balancing and failover. With the Digi CORE plug-in modem, Digi 6350-SR LTE router can connect to mobile networking using the 4G LTE standard that best suits its given use case; larger locations and data-intensive applications may turn to the LTE-Advanced (Category 6) version of the Digi 1002-CM CORE modem for the fastest cellular speeds commercially available while others may opt for the cost-saving deployment of a standard LTE (Category 4) connection.

Upgrade with Swappable 4G LTE Plug-In Modems and Dual SIM Support

A suite of Digi 1002-CM CORE plug-in modems allows customers to select the cellular connection that best meets their speed, budget, fallback-network and geographic requirements. As new LTE technologies become available Digi will launch additional versions of the Digi 1002-CM LTE modem, which will be available for use in Digi 6350-SR LTE routers and future Digi products. The modular nature of the Digi 1002-CM modem helps mitigate technological obsolescence by allowing customers to upgrade to newer LTE standards without replacing their Digi router.

6300-CX
Compare Digi Routers

FEATURED MODELS
Digi 6355-SR03 LTE router; 5 port GigE; 1 serial port; 1 USB port; Without Wi-Fi; CAT 3; LTE / HSPA+ / EV-DO; Cellular certifications: Verizon, AT&T, Sprint, T-Mobile, PTCRB ASB-6355-SR03-GLBHOW TO BUY
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Digi 6355-SR04 LTE router; 5 port GigE; 1 serial port; 1 USB port; Without Wi-Fi; CAT 4; LTE / HSPA+; Cellular certifications: Verizon, AT&T, T-Mobile, PTCRB ASB-6355-SR04-GLBHOW TO BUY
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Digi 6355-SR06 LTE router; 5 port GigE; 1 serial port; 1 USB port; Without Wi-Fi; CAT 6; LTE-A / HSPA+; Cellular certifications: Verizon, AT&T, Sprint, T-Mobile, PTCRB; Certified countries / regions: European Union, European Economic Area and Switzerland ASB-6355-SR06-GLBHOW TO BUY
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Digi 6350-SR03 LTE router; 5 port GigE; 1 serial port; 1 USB port; Wi-Fi; CAT 3; LTE / HSPA+ / EV-DO; Cellular certifications: Verizon, AT&T, Sprint, T-Mobile, PTCRB ASN-6350-SR03-GLBHOW TO BUY
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Digi 6350-SR04 LTE router; 5 port GigE; 1 serial port; 1 USB port; Wi-Fi; CAT 4; LTE / HSPA+; Cellular certifications: Verizon, AT&T, T-Mobile, PTCRB ASN-6350-SR04-GLBHOW TO BUY
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Digi 6350-SR06 LTE router; 5 port GigE; 1 serial port; 1 USB port; Wi-Fi; CAT 6; LTE-A / HSPA+; Cellular certifications: Verizon, AT&T, Sprint, T-Mobile, PTCRB; Certified countries / regions: European Union, European Economic Area and Switzerland ASN-6350-SR06-GLBHOW TO BUY
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Digi CORE 1002-CM plug-In LTE modem; CAT 3; LTE / HSPA+ / EV-DO, cellular certifications: Verizon, AT&T, Sprint, T-Mobile, PTCRB ASB-1002-CM03-GLBHOW TO BUY
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Digi CORE 1002-CM plug-In LTE modem; CAT 4; LTE / HSPA+, cellular certifications: Verizon, AT&T, T-Mobile, PTCRB ASB-1002-CM04-OUSHOW TO BUY
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Digi CORE 1002-CM plug-In LTE modem; CAT 6; LTE-A / HSPA+, cellular certifications: Verizon, AT&T, Sprint, T-Mobile, PTCRB ASB-1002-CM06-GLBHOW TO BUY
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Digi CORE 1002-CM plug-In LTE modem; CAT 6; LTE-A / HSPA+; Cellular certifications: Australia / New Zealand ASB-1002-CM16-GLBHOW TO BUY
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ACCESSORIES
Digi 635x-SR and 5400-RM universal switching power supply unit (PSU), AC100-240V, 50/60 Hz, MPN BI13-150080-I, PSU, 12VDC, 1.5A SMPS wall mount 4PIN molex connector with USA plug option fitted (replacement) 450048HOW TO BUY
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Cable assembly passive POE power injector for Digi 633x-MX, white 2.1mm barrel connector (replacement) 500157HOW TO BUY
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(1) Wi-Fi Antenna for Digi 6355-SR (replacement) 170010HOW TO BUY
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(1) Antenna Extender: 48 mm circle antenna magnetic base (base connector: SMA jack; Cable: Low loss CLF; Length: 50 cm with SMA plug(optional) 170011HOW TO BUY
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(1) Cellular Antenna for Digi DX, MX and SR devices (replacement) 170012HOW TO BUY
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SPECIFICATIONS Digi 6350-SR
SOFTWARE
REMOTE MANAGEMENT Digi aView™ (cloud based); SNMP v1/v2/v3 (support for Digi Remote Manager® 1Q2019)
PROTOCOLS RIP, RIPng, OSPFv2, OSPFv3, BGP, Babel, IS-IS
SECURITY AES, 3DES, IKEv1, OpenVPN, MODECFG, X509, SHA1, DES, MD5, RADIUS, TACACS+
PHYSICAL
DIMENSIONS (L x W x H) Digi 6350-SR: 9.0 in x 5.0 in x 1.0 in (228 mm x 127 mm x 25 mm); Digi CORE 1002-CM: 4.0 in x 2.0 in x 0.6 in (102 mm x 51 mm x 15 mm)
WEIGHT Digi 6350-SR: 26 oz. (0.73 kg); Digi CORE 1002-CM: 5.5 oz. (0.156 kg)
STATUS LEDs Power on, WAN activity, LAN activity, Wi-Fi activity, LTE, 5 Signal, SIM 1 and 2
POWER REQUIREMENTS
POWER SUPPLY 12V DC, 1.5A; 100-240 AC
OTHER Changeable power supply plug tips, ethernet cable
ENVIRONMENTAL
OPERATING TEMPERATURE 0° C to 40° C (32° F to 104° F)
STORAGE TEMP AND HUMIDITY -13° F to 167° F (-25° C to 75° C); 5% to 95% non-condensing
APPROVALS
EMISSIONS / IMMUNITY FCC Part 15, Subpart B, Class A; CE, RCM; CAN ICES-3(B)/NMB-3(B)
CELLULAR SPECIFICATIONS
CELL ANTENNA (2) Dipole; Frequency: 700-960/1575-2700 hz; Gain: 1-4 dBi
SIM (2) SIM card slot (size 2FF), software selectable and hardware switchable
CELLULAR CERTIFICATIONS AT&T, Sprint, T-Mobile, Verizon, PTCRB
LTE PLUG-IN MODEMS Digi CORE 1002-CM03 CAT 3 LTE, EVDO, HSPA+, EDGE, GPRS and GSM
Digi CORE 1002-CM04* CAT 4 LTE, HSPA+, UMTS
Digi CORE 1002-CM06 CAT 6 LTE-A, LTE, HSPA+
Digi CORE 1002-CM16 CAT 6 LET-A, LTE, HSPA+
INTERFACES
ETHERNET PORTS (5) 10/100/1000 Base-T Ethernet ports (default 1 WAN, 4 LAN)

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*The Digi CORE 1002-CM04 is not supported on the Sprint Network

General

Does the Digi 6350-SR LTE router support EV-DO on the Verizon Network?

Yes, the Digi 6350-SR LTE router with Wi-Fi (SKU: ASN-6350-SR03-GLB) or 6355-SR LTE Router without Wi-Fi (SKU: ASN-6355-SR03-GLB) come with a CAT3 LTE plug-in Modem that supports EV-DO on the Verizon Network.

Is the Digi 6350-SR LTE router certified for use outside of the United States?

Yes, the 6350-SR LTE router is certified for use in the United States, Canada, Australia and New Zealand.

Can I use a single antenna with the Digi 6350-SR?

For maximum performance, attach both of the included antennas. If a single antenna solution is required, it must be attached to the main antenna port labeled ‘Main’.

Local Device Management/Access

How do I access the local UI of the Digi 6350-SR using DHCP?

  1. Using a standard Ethernet cable, connect your Windows or Mac PC Ethernet port to the WAN Ethernet port of the device.

  2. Wait approximately one minute for your PC to recognize and communicate with the DHCP server in your Digi device.

  3. Enter the destination http://192.168.210.1 in your browser.

    1. Your browser may give you a warning that the site is insecure because your Digi device uses a self-signed security certificate.

    2. Click the option to continue to the site.

    3. If you receive an error that the destination was not reachable, your device may be running an older version of our device firmware. See the instructions below to connect using a static IP address.

  4. Login to the device using the default account:

    • Username: root

    • Password: default
       

How do I access the local UI of the Digi 6350-SR using a Static IP address?

  1. If your device is running device firmware prior to 16.11.142, to manually connect to the device, you must manually set an IP address on your PC to be able to communicate with the Digi 6350-SR. First, select the Properties of the relevant network connection on your PC.
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  2. Click the Internet Protocol Version 4 (TCP/IPv4) parameter and select Properties and configure with the following details.
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  3. Enter the destination: http://192.168.210.1 in your browser and hit Enter.

    1. Your browser may give you a warning that the site is insecure because your Digi device uses a self-signed security certificate.

    2. Click the option to continue to the site.

  4. Login to the device using the default account:

    • Username: root

    • Password: default
       

How to I gain SSH access into the Digi 6350-SR?

  1. Using a standard Ethernet cable, connect your Windows or Mac PC Ethernet port to the WAN Ethernet port of the device.

  2. Wait approximately one minute for your PC to recognize and communicate with the DHCP server in your Digi device.

  3. Enter the destination http://192.168.210.1 in your browser.

    1. Your browser may give you a warning that the site is insecure because your Digi device uses a self-signed security certificate.

    2. Click the option to continue to the site.

    3. If you receive an error that the destination was not reachable, your device may be running an older version of our device firmware. See the instructions to connect using a static IP address then continue with Step 5 below.

  4. Login to the device using the default account:

    • Username: root

    • Password: default If using DHCP to access your device, using a SSH tool (such as PuTTY for Windows, or openssh for Linux/Mac) open an SSH session to http://192.168.210.1. OR, if using a Static IP address to access your device, open an SSH session to http://192.168.210.1.

  5. Login to the device using the default account:

    • Username: root

    • Password: default You will be prompted to enter the Admin CLI or the Shell of the device.

      1. Admin CLI – a limited command line interface for interacting with the device. You can run ping tests, change configuration settings, send AT commands, etc.

      2. Shell – a full Linux shell console.

      3. If are not prompted to login to the Admin CLI or Shell, and are instead immediately prompted with a # prompt, you are in the Admin CLI by default. If you want to change to the shell console, you can enable it by typing in the following two commands.

        1. config set auth user root password default

        2. config set auth group admin acl shell enable true

API Support

What APIs does Digi Offer?

Digi aView provides a RESTful API that can be used to obtain a list of details for one or more devices a user has access to. Full documentation on using the API can be found at the following link: https://www.digi.com/aviewapidocs

Network Configuration/Connectivity

What is an APN?

Each carrier has a set of default Access Point Names (APNs) for their network. Digi automatically attempts connection using the below default APNs. If your carrier has provided you with a custom APN, you will need to configure the device to connect to the custom APN. Refer to the question below How do I configure a custom APN? for more information.

This below list of APNs are automatically attempted by the Digi 6350-SR and are not considered custom.

AT&T

  • i2gold

  • 10008

  • 11315

  • managedvpn

  • broadband

  • MNS-OOB-APN01.com.attz

  • m2m.com.attz

Verizon

  • mw01.vzwstatic

  • ne01.vzwstatic

  • so01.vzwstatic

  • we01.vzwstatic

  • vzwinternet

Sprint

  • blank

Generic

  • blank

  • i2gold

  • 10008

  • 11315

  • managedvpn

  • broadband

  • MNS-OOB-APN01.com.attz

  • m2m.com.attz

  • mw01.vzwstatic

  • vzwinternet

  • telstra.internet

  • epc.tmobile.com

  • mobinilweb.internet

  • web.vodafone.de

  • everywhere

  • internet.com

  • inet.bell.ca

  • isp.telus.com

  • internet.telecom.co.nz

  • inetgsm.vzw3g.com

  • isp.cingular

  • internet

  • internet.t-mobile

  • everywhere
     

How do I configure a custom APN?

  1. Power on your Digi 6350-SR.

  2. Using a standard Ethernet cable, connect your Windows or Mac PC Ethernet port to the LAN Ethernet port of the device.

  3. Wait approximately one minute for your PC to recognize and communicate with the DHCP server in your Digi device.

  4. Enter the destination http://192.168.210.1in your browser.

    1. Your browser may give you a warning that the site is insecure because your Digi device uses a self-signed security certificate.

    2. Click the option to continue to the site.

    3. If you receive an error that the destination was not reachable, your device may be running an older version of our device firmware. See the instructions below to connect using a static IP address then continue with Step 7 below.

  5. Login to the device using the default account:

    • Username: root

    • Password: default

  6. Select the Configuration tab on the left side of the page.

  7. Type in the custom APN into the APN entry located in the Modem section of the configuration.

    • Optional: If the custom APN requires a specific username and password, please input those into the Username and Password entries.

  8. Click the Save button.

  9. IMPORTANT: If you will be using Digi aView to manage your device, any configuration settings in Digi aView take precedence over any settings configured manually using the Local UI. You must also configure your custom APN in Digi aView. Please refer to the Digi aView User’s Guide for more information.

How do I upgrade the firmware of the Digi 6350-SR?

  1. Download the appropriate firmware file.

  2. Power on your Digi 6350-SR.

  3. Using a standard Ethernet cable, connect your Windows or Mac PC Ethernet port to the LAN Ethernet port of the device.

  4. Wait approximately one minute for your PC to recognize and communicate with the DHCP server in your Digi device.

  5. Enter the destination http://192.168.210.1 in your browser.

    1. Your browser may give you a warning that the site is insecure because your Digi device uses a self-signed security certificate.

    2. Click the option to continue to the site.

    3. If you receive an error that the destination was not reachable, your device may be running an older version of our device firmware. See the instructions to connect to the local UI using a static IP address then continue with Step 7 below.

  6. Login to the device using the default account:

    • Username: root

    • Password: default

  7. Select the System tab on the left side of the page.

  8. Select the Browse button next to the Firmware image section.

  9. Browse for and select the firmware file downloaded in Step 1 above.

  10. Click the Update Firmware button. Do not turn off or unplug the device while it is upgrading its firmware. The upgrade process should take less than one minute.

  11. IMPORTANT: If you will be using Digi aView to manage your device, any configuration settings in Digi aView take precedence over any settings configured manually using the Local UI. You must also configure your custom APN in Digi aView. Please refer to the Digi aView User’s Guide for more information.

What if I change my cellular carrier? How do I update the modem firmware of the of the Digi 6350-SR to use a different cellular Carrier (e.g. AT&T to Verizon)?

This happens automatically with our Carrier Smart Select feature. When you insert the new carrier SIM, it will take approximately two to three minutes for the modem firmware to be updated.

My Digi 6350-SR can't connect, what should I do?

If the LED of your Digi 6350-SR is flashing white and remains flashing white for more than two minutes, your Digi 6350-SR is having difficulty connecting to your carrier’s cellular network.
  1. Power off the Digi 6350-SR. Remove the Digi CORE 1002-CM plug-in LTE modem and check that the SIM card is fully inserted in the SIM slot.

  2. Re-insert the Digi CORE 1002-CM back into the Digi 6350-SR.

  3. Verify that both antennas are properly connected to the two connectors on the back of the Digi 6350-SR.

  4. Check the signal strength LEDs on the Digi 6350-SR.

    1. If none of the five signal LEDs ever illuminate on the Digi 6350-SR, even after waiting a few minutes once the status LED is flashing white, the Digi 6350-SR may be unable to read the SIM card, contact your cellular carrier and confirm the SIM card is valid and active.

  5. Attempt to connect using an alternate SIM card

    1. If the Digi 6350-SR does not work with an alternative SIM card, and none of the signal strength LEDs illuminate, contact Digi support to verify if an RMA/Return is required.

If you have at least one signal strength bar illuminated, this indicates the Digi 6350-SR is able to detect the SIM card's presence, but if the status LED continues to flash white for more than two minutes, it is having difficulty using the SIM card to establish a cellular connection.

  1. Ensure the SIM card does not have a custom APN configured. If the SIM card requires a custom or non-standard APN to connect, you will need to configure the Digi 6350-SR to use that custom APN. Refer to the FAQ for How do I configure a custom APN?

  2. Try connecting the SIM card to another device (USB modem, phone, etc.). If it connects with the other device, observe what settings the device used to establish the connection, in particular the APN used. If this differs than the standard APN for the carrier, please configure this APN into the Digi 6350-SR; refer to the FAQ How do I configure a custom APN? section above.

Wi-Fi

How many SSIDs does the Digi 6350 support?

8

How many users can connect to an SSID?

Suggested max is 32 (any more will affect performance)

What technology does the Wi-Fi broadcast?

802.11 b/g/n

Can I use Wi-Fi as WAN?

Yes. Click here for detailed set up information.

Can clients connect to and SSID and use Wi-Fi as WAN concurrently?

Yes

Tracking Cellular Data Usage

How much cellular Data is used for status and logging operations of the Digi 6350-SR?

Monthly usage without an IPSec tunnel enabled is between 1.8 MB - 2MB including startup activities performed a single time at device installation.
Monthly usage with an IPSec tunnel enabled is between 30-120MB depending on device settings.
If your plan provides for limited cellular data, contact Digi Support for assistance configuring your devices to minimize cellular data usage.

Can I track cellular usage of my devices?

Cellular data usage is tracked using Digi's cloud based device management system, Digi aView. Refer to the Data Plan section of the Digi aView User's Guide for details on how to setup cellular usage tracking.

How quickly will a device send cellular usage updates to Digi aView?

The usage chart within Digi aView first updates within thirty minutes of first powering on the Digi 6350-SR. Then, the Digi 6350-SR sends a status update once every thirty minutes to Digi aView.

Can I set alerts to track cellular data usage?

Using the Digi aView management site, alerts can be generated if a device exceeds a specified data usage limit per month. Additionally, pooled data plans and group overage notifications can be setup to generate alerts if a group of devices exceed a specified data usage limit per month.
For more information on configuring alerts, see the Digi aView User’s Guide

How quickly will I receive a Cellular Data Group Overage Notification?

A group quota overage notification is sent within one hour of exceeding the specified data limit. However, it only sends the group data plan notification to users that are in the same Digi aView organization as the data plan.

How do I see the usage of all the devices belonging to a plan?

To view the usage of all units belonging to a plan, generate a Cellular Utilization report, which will list the utilization for all devices in a desired organization. You can find the Cellular Utilization report under the Reports drop-down on the navigation bar on the left side of the Digi aView management site. This will generate a Cellular Utilization report for all the devices in the selected organization, not just those assigned to a particular data plan. To view just the devices assigned to a particular data plan, click on the data plan name on the organization details page, under the Data Plans tab.

Can I export the data usage graph?

The ability to export the raw data from the usage graph is currently not available. You can only export the data usage graph to an image format (png, jpeg, etc.) or as a PDF.

Firmware

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