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Digi® 6330-MX

High-performance LTE router with Gigabit Ethernet and optional Wi-Fi connectivity for standard or co-located deployments

 
  • 4G LTE certified Digi CORE 1002-CM plug-in modem
  • LTE-Advanced, standard LTE, or LTE with EV-DO fallback
  • Easily upgrade to meet changing cellular standards
  • Optional Wi-Fi
  • Remote mounting kit for site survey and PoE installation
  • Ethernet WAN port for wireline network access
  • Zero-touch provisioning and cloud management
  • Onboard USB 2.0 port
How to Buy

Digi® 6330-MX LTE routers offer Gigabit Ethernet and Wi-Fi connectivity in a compact package to businesses that rely on network uptime to avoid negative impact on their revenue streams and reputation. The Digi suite of upgradeable Digi CORE 1002-CM plug-in LTE modems lets users choose the cellular connectivity speeds that best fit their business requirements, with LTE-Advanced for more data-intensive applications or standard LTE for traditional day-to-day operations.

The Digi 6330-MX router can shield network infrastructure for mobile kiosks, digital signage and POS systems far into the future based on its stateful firewall and VPN capabilities. Pair Digi 6330-MX with a dedicated wire line connection to ensure dual ISP connectivity, maximum uptime and complete business continuity for retailers and other organizations that demand uninterrupted network access and availability.

The Digi centralized management platform provides easy setup, configuration and support for installations of Digi and third-party devices. Digi Remote Manager® and aView™ offer web-based device management solutions to securely monitor and control Digi enterprise routers and gateways -- and the health or your network -- after deployment.

6300-CX

Flexible Business Continuity at Any Location

Accelerate your networking solutions and eliminate downtime with Digi 6330-MX LTE routers that feature multiple WAN connectivity options (Ethernet or cellular) with load balancing and failover. With the Digi CORE 1002-CM plug-in modem, Digi 6330-MX LTE router can connect to mobile networking using the 4G LTE standard that best suits its given use case.

Larger locations and data-intensive applications may turn to the LTE-Advanced (Category 6) version of the Digi CORE 1002-CM modem for the fastest cellular speeds commercially available while others may opt for the cost-saving deployment of a standard LTE (Category 4) connection. Digi 6330-MX comes with an installation kit that includes a battery pack for site surveys (to determine signal availability), a PoE injector for remote powering options and a variety of mounting accessories designed to ensure Digi 6330-MX is optimally placed for the strongest cellular reception. Additionally, it is certified across all major carriers, giving customers the ability to select the best carrier for their given location.

Upgrade with Swappable 4G LTE Plug-In Modems and Dual SIM Support

A suite of Digi CORE 1002-CM plug-in LTE modems allows customers to select the cellular connection that best meets their speed, budget, fallback-network and geographic requirements. The modular nature of the Digi CORE 1002-CM plug-in modem helps mitigate technological obsolescence by allowing customers to upgrade to newer LTE standards without replacing their Digi router. When there is a need for faster connectivity users can simply upgrade their LTE modem while protecting the investment in their router.

6300-CX

2G/3G SHUTDOWNS: PLAN AHEAD TO STAY AHEAD

The shutdowns are coming sooner than you’d like. And Digi is here to help you plan ahead to avoid disruptions, lost data and – even worse – lost revenue. Digi LTE Migration Services is standing by with everything to make things go smoothly and quickly. What you need. Just in time.

BEAT THE 2G/3G SHUTDOWN

* For qualifying projects

MANAGE YOUR CONNECTIONS FROM THE CLOUD

The Digi 6330-MX can also be fully managed through Digi aView™, its cloud management portal with proactive alerts, centralized configuration, remote firmware updates and location services. The platform also allows for unlimited scalability as well as complete control over security and accessibility of enterprise devices. Whether users have 10 or 10,000 locations, the Digi 6330-MX can be fully managed through Digi aView™.

Learn More

Compare Enterprise Cellular Extenders

Compare Enterprise Cellular Extenders

FEATURED MODELS
Digi 6330-MX03 LTE router; 3 port GigE; 1 USB port; Wi-Fi; CAT 3; LTE / HSPA+ / EV-DO; Cellular certifications: Verizon, AT&T, Sprint, T-Mobile, PTCRB ASB-6330-MX03-OUSHOW TO BUY
Contact Us
Digi 6330-MX04 LTE router; 3 port GigE; 1 USB port; Wi-Fi; CAT 4; LTE / HSPA+; Cellular certifications: Verizon, AT&T, T-Mobile, PTCRB ASB-6330-MX04-OUSHOW TO BUY
Contact Us
Digi 6330-MX06 LTE router; 3 port GigE; 1 USB port; Wi-Fi; CAT 6; LTE-A / HSPA+; Cellular certifications: Europe; Includes non-US power plug types ASB-6330-MX06-GLBHOW TO BUY
Contact Us
Digi 6330-MX06 LTE router; 3 port GigE; 1 USB port; Wi-Fi; CAT 6; LTE-A / HSPA+; Cellular certifications: Verizon, AT&T, Sprint; T-Mobile, PTCRB ASB-6330-MX06-OUSHOW TO BUY
Contact Us
Digi 6335-MX03 LTE router; 3 port GigE; 1 USB port; Without Wi-Fi; CAT 3; LTE / HSPA+ / EV-DO; Cellular certifications: Verizon, AT&T, Sprint, T-Mobile, PTCRB ASB-6335-MX03-OUSHOW TO BUY
Contact Us
Digi 6335-MX04 LTE router; 3 port GigE; 1 USB port; Without Wi-Fi; CAT 4; LTE / HSPA+; Cellular certifications: Verizon, AT&T, T-Mobile, PTCRB ASB-6335-MX04-OUSHOW TO BUY
Contact Us
Digi 6335-MX06 LTE Router; 3 port GigE; 1 USB port; Without Wi-Fi; CAT 6; LTE-A / HSPA+; Cellular certifications: Europe; Includes non-US power plug types ASB-6335-MX06-GLBHOW TO BUY
Contact Us
Digi 6335-MX06 LTE Router; 3 port GigE; 1 USB port; Without Wi-Fi; CAT 6; LTE-A / HSPA+; Cellular certifications: Verizon, AT&T, Sprint, T-Mobile, PTCRB ASB-6335-MX06-OUSHOW TO BUY
Contact Us
Digi CORE 1002-CM plug-In LTE modem; CAT 4; LTE / HSPA+, cellular certifications: Verizon, AT&T, T-Mobile, PTCRB ASB-1002-CM04-OUSHOW TO BUY
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Digi CORE 1002-CM plug-In LTE modem; CAT 3; LTE / HSPA+ / EV-DO, cellular certifications: Verizon, AT&T, Sprint, T-Mobile, PTCRB ASB-1002-CM03-GLBHOW TO BUY
Contact Us
Digi CORE 1002-CM plug-In LTE modem; CAT 6; LTE-A / HSPA+, cellular certifications: Verizon, AT&T, Sprint, T-Mobile, PTCRB ASB-1002-CM06-GLBHOW TO BUY
Contact Us
Digi CORE 1002-CM plug-In LTE modem; CAT 6; LTE-A / HSPA+; Cellular certifications: Australia / New Zealand ASB-1002-CM16-GLBHOW TO BUY
Contact Us
ACCESSORIES

18V PSU power supply for 6310-DX, 633x-MX and EX15 with Barrel Jack connector (replacement)

450061HOW TO BUY
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Cable assembly passive POE power injector for Digi 633x-MX and Digi EX15, white 2.1mm barrel connector (replacement) 500157HOW TO BUY
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Temporary Battery pack for Digi 633x-MX and 6310-DX, 9V with 6” power lead, 2.1 Barrel connector (replacement) 560083HOW TO BUY
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(1) Antenna Extender: 48 mm circle antenna magnetic base (base connector: SMA jack; Cable: Low loss CLF; Length: 50 cm with SMA plug(optional) 170011HOW TO BUY
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(1) Cellular antenna (black) for Digi 5400-RM, 6300-CX, 6310-DX, 633x-MX, 635x-SR and AT&T VPN devices (replacement part)

170012HOW TO BUY
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SPECIFICATIONS Digi 6330-MX
SOFTWARE
REMOTE MANAGEMENT Digi aView™ (cloud based); SNMP v1/v2/v3 (support for Digi Remote Manager® 1Q2019)
PROTOCOLS RIP, RIPng, OSPFv2, OSPFv3, BGP, Babel, IS-IS
SECURITY AES, 3DES, IKEv1, OpenVPN, MODECFG, X509, SHA1, DES, MD5, RADIUS, TACACS+
PHYSICAL
DIMENSIONS (L x W x H) Digi 6330-MX: 5.8 in x 5.8 in x 1.9 in (148 mm x 148 mm x 48 mm); Digi CORE 1002-CM: 4.0 in x 2.0 in x 0.6 in (102 mm x 51 mm x 15 mm)
WEIGHT Digi 6330-MX: 10 oz. (0.29 kg); Digi CORE 1002-CM: 5.5 oz. (0.156 kg)
STATUS LEDs Power on, Ethernet port activity, LTE, 5 Signal, SIM 1 and 2
POWER REQUIREMENTS
POWER SUPPLY 24V DC, 0.75A; 100-240 AC
OTHER Remote mounting kit, PoE injector and battery backup
ENVIRONMENTAL
OPERATING TEMPERATURE 0° C to 40° C (32° F to 104° F)
STORAGE TEMP AND HUMIDITY -13° F to 167° F (-25° C to 75° C); 5% to 95% non-condensing
APPROVALS
EMISSIONS / IMMUNITY FCC Part 15, Subpart B, Class A; CE, RCM; CAN ICES-3(B)/NMB-3(B)
CELLULAR SPECIFICATIONS
CELL ANTENNA (2) Dipole; Frequency: 700-960/1575-2700 hz; Gain: 1-4 dBi;
SIM (2) SIM card slot (size 2FF), software selectable and hardware switchable
CELLULAR CERTIFICATIONS AT&T, Sprint, T-Mobile, Verizon and PTCRB
LTE PLUG-IN MODEMS Digi CORE 1002-CM03 CAT 3 LTE, EVDO, HSPA+, EDGE, GPRS and GSM
Digi CORE 1002-CM04* CAT 4 LTE, HSPA+, UMTS
Digi CORE 1002-CM06 CAT 6 LTE-A, LTE, HSPA+
Digi CORE 1002-CM16 CAT 6 LET-A, LTE, HSPA+
INTERFACES
ETHERNET PORTS (3) 10/100/1000 Base-T Ethernet port
WARRANTY
PRODUCT WARRANTY 3 years
Global Certifications and Band Support
SKU Countries/Region LTE Category 3G UMTS Bands 4G LTE Bands 3G EVDO
ASB-6330-MX03-OUS US, MX 3 1, 2, 4, 5, 8 2, 4, 5, 13, 17, 25
ASB-6330-MX04-OUS US 4 2, 5 2, 4, 5, 12, 13  
ASB-6330-MX06-OUS US 6 1, 2, 3, 4, 5, 8 1, 2, 3, 4, 5, 7, 12, 13, 20, 25, 26, 29, 30 ,41  
ASB-6335-MX03-OUS US, MX 3 1, 2, 4, 5, 8 2, 4, 5, 13, 17, 25
ASB-6335-MX04-OUS US 4 2, 5 2, 4, 5, 12, 13  
ASB-6335-MX06-OUS US 6 1, 2, 3, 4, 5, 8 1, 2, 3, 4, 5, 7, 12, 13, 20, 25, 26, 29, 30 ,41  

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*The Digi CORE 1002-CM04 is not supported on the Sprint Network

General

Does the Digi 6330-MX LTE router support EV-DO on the Verizon network?

Yes, the Digi 6330-MX LTE router with Wi-Fi (SKU: ASB-6330-MX03-OUS) or Digi 6335-MX LTE router without Wi-Fi (SKU: ASB-6335-MX03-OUS) come with a CAT3 LTE plug-in modem that supports EV-DO on the Verizon network.

Is the Digi 6330-MX LTE router certified for use outside of the United States?

Yes, the Digi 6330-MX LTE router is certified for use in the United States, Canada, Australia and New Zealand.

Local Device Management/Access

How do I use the battery pack for site survey, and what port on the Digi 6330-MX is PoE enabled?

During a site survey it is useful to use the included battery pack instead of the power supply unit to power the Digi 6330-MX. The battery pack will power your device for approximately two hours while you perform your site survey. After the optimal location has been determined, remove the battery pack and connnect either the main power supply unit or PoE injector cable for remote power. LAN port 1 is the only PoE-enabled Ethernet port on the Digi 6330-MX LTE router, which can be connected to your client device for power.

How do I access the local UI of the Digi 6330-MX using DHCP?

  1. Using a standard Ethernet cable, connect your Windows or Mac PC Ethernet port to the WAN Ethernet port of the device.
  2. Wait approximately one minute for your PC to recognize and communicate with the DHCP server in your Digi device.
  3. Enter the destination http://192.168.210.1 in your browser.
    1. Your browser may give you a warning that the site is insecure because your Digi device uses a self-signed security certificate.
    2. Click the option to continue to the site.
    3. If you receive an error that the destination was not reachable, your device may be running an older version of our device firmware. See the instructions below to connect using a static IP address.
  4. Login to the device using the default account:
    • Username: root
    • Password: default

How do I access the local UI of the Digi 6330-MX using a Static IP address?

  1. If your device is running device firmware prior to 16.11.142, to manually connect to the device, you must manually set an IP address on your PC to be able to communicate with the Digi 6330-MX. First, select the Properties of the relevant network connection on your PC.

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  2. Click the Internet Protocol Version 4 (TCP/IPv4) parameter and select Properties and configure with the following details.

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  3. Enter the destination: http://192.168.210.1 in your browser and hit Enter.
    1. Your browser may give you a warning that the site is insecure because your Digi device uses a self-signed security certificate.
    2. Click the option to continue to the site.
  4. Logon to the device using the default account:
    • Username: root
    • Password: default

How to I gain SSH access into the Digi 6330-MX?

  1. Using a standard Ethernet cable, connect your Windows or Mac PC Ethernet port to the WAN Ethernet port of the device.
  2. Wait approximately one minute for your PC to recognize and communicate with the DHCP server in your Digi device.
  3. Enter the destination http://192.168.210.1 in your browser.
    1. Your browser may give you a warning that the site is insecure because your Digi device uses a self-signed security certificate.
    2. Click the option to continue to the site.
    3. If you receive an error that the destination was not reachable, your device may be running an older version of our device firmware. See the instructions to connect using a static IP address then continue with Step 5 below.
  4. Login to the device using the default account:
    • Username: root
    • Password: default If using DHCP to access your device, using a SSH tool (such as PuTTY for Windows, or openssh for Linux/Mac) open an SSH session to http://192.168.210.1. OR, if using a Static IP address to access your device, open an SSH session to http://192.168.210.1.
  5. Login to the device using the default account:
    • Username: root
    • Password: default You will be prompted to enter the Admin CLI or the Shell of the device.
      1. Admin CLI – a limited command line interface for interacting with the device. You can run ping tests, change configuration settings, send AT commands, etc.
      2. Shell – a full Linux shell console.
      3. If are not prompted to login to the Admin CLI or Shell, and are instead immediately prompted with a # prompt, you are in the Admin CLI by default. If you want to change to the shell console, you can enable it by typing in the following two commands.
        1. config set auth user root password default
        2. config set auth group admin acl shell enable true

API Support

What APIs does Digi Offer?

Digi aView provides a RESTful API that can be used to obtain a list of details for one or more devices a user has access to. Full documentation on using the API can be found at the following link: https://www.digi.com/aviewapidocs

Network Configuration/Connectivity

What is an APN?

Each carrier has a set of default Access Point Names (APNs) for their network. Digi automatically attempts connection using the below default APNs. If your carrier has provided you with a custom APN, you will need to configure the device to connect to the custom

This below list of APNs are automatically attempted by the Digi 6330-MX and are not considered custom.

AT&T
 
  • i2gold
  • 10008
  • 11315
  • managedvpn
  • broadband
  • MNS-OOB-APN01.com.attz
  • m2m.com.attz

Verizon

  • mw01.vzwstatic
  • ne01.vzwstatic
  • so01.vzwstatic
  • we01.vzwstatic
  • vzwinternet

Sprint
 
  • blank

Generic
 
  • blank
  • i2gold
  • 10008
  • 11315
  • managedvpn
  • broadband
  • MNS-OOB-APN01.com.attz
  • m2m.com.attz
  • mw01.vzwstatic
  • vzwinternet
  • telstra.internet
  • epc.tmobile.com
  • mobinilweb.internet
  • web.vodafone.de
  • everywhere
  • internet.com
  • inet.bell.ca
  • isp.telus.com
  • internet.telecom.co.nz
  • inetgsm.vzw3g.com
  • isp.cingular
  • internet
  • internet.t-mobile
  • everywhere

How do I configure a custom APN?

  1. Power on your Digi 6330-MX.
  2. Using a standard Ethernet cable, connect your Windows or Mac PC Ethernet port to the LAN Ethernet port of the device.
  3. Wait approximately one minute for your PC to recognize and communicate with the DHCP server in your Digi device.
  4. Enter the destination http://192.168.210.1 in your browser.
    1. Your browser may give you a warning that the site is insecure because your Digi device uses a self-signed security certificate.
    2. Click the option to continue to the site.
    3. If you receive an error that the destination was not reachable, your device may be running an older version of our device firmware. See the instructions below to connect using a static IP address then continue with Step 7 below.
  5. Login to the device using the default account:
    • Username: root
    • Password: default
  6. Select the Configuration tab on the left side of the page.
  7. Type in the custom APN into the APN entry located in the Modemsection of the configuration.
    • Optional: If the custom APN requires a specific username and password, please input those into the Username and Passwordentries.
  8. Click the Save button.
  9. IMPORTANT: If you will be using Digi aView to manage your device, any configuration settings in Digi aView take precedence over any settings configured manually using the Local UI. You must also configure your custom APN in Digi aView. Please refer to the Digi aView User’s Guide for more information.

How do I upgrade the firmware of the Digi 6330-MX?

  1. Download the appropriate firmware file.
  2. Power on your Digi 6330-MX.
  3. Using a standard Ethernet cable, connect your Windows or Mac PC Ethernet port to the LAN Ethernet port of the device.
  4. Wait approximately one minute for your PC to recognize and communicate with the DHCP server in your Digi device.
  5. Enter the destination http://192.168.210.1 in your browser.
    1. Your browser may give you a warning that the site is insecure because your Digi device uses a self-signed security certificate.
    2. Click the option to continue to the site.
    3. If you receive an error that the destination was not reachable, your device may be running an older version of our device firmware. See the instructions to connect to the local UI using a static IP address then continue with Step 7 below.
  6. Login to the device using the default account:
    • Username: root
    • Password: default
  7. Select the System tab on the left side of the page.
  8. Select the Browse button next to the Firmware image section.
  9. Browse for and select the firmware file downloaded in Step 1 above.
  10. Click the Update Firmware button. Do not turn off or unplug the device while it is upgrading its firmware. The upgrade process should take less than one minute.
  11. IMPORTANT: If you will be using aView to manage your device, any configuration settings in Digi aView take precedence over any settings configured manually using the Local UI. You must also configure your custom APN in Digi aView. Please refer to the Digi aView User’s Guide for more information.

What if I change my cellular carrier? How do I update the modem firmware of the of the Digi 6330-MX to use a different cellular carrier (e.g. AT&T to Verizon)?

This happens automatically with our Carrier Smart Select feature. When you insert the new carrier SIM, it will take approximately two to three minutes for the modem firmware to be updated.

My Digi 6330-MX can't connect, what should I do?

If the LED of your Digi 6330-MX is flashing white and remains flashing white for more than two minutes, your Digi 6330-MX is having difficulty connecting to your carrier’s cellular network.
 
  1. Power off the Digi 6330-MX. Remove the Digi CORE 1002-CM plug-in LTE modem and check that the SIM card is fully inserted in the SIM slot.
  2. Re-insert the Digi CORE 1002-CM back into the Digi 6330-MX.
  3. Check the signal strength LEDs on the Digi 6330-MX.
    1. If none of the five signal LEDs ever illuminate on the Digi 6330-MX, even after waiting a few minutes once the status LED is flashing white, the Digi 6330-MX may be unable to read the SIM card, contact your cellular carrier and confirm the SIM card is valid and active.
  4. Attempt to connect using an alternate SIM card
    1. If the Digi 6330-MX does not work with an alternative SIM card, and none of the signal strength LEDs illuminate, contact Digi support to verify if an RMA/Return is required.

If you have at least one signal strength bar illuminated, this indicates the Digi 6330-MX is able to detect the SIM card's presence, but if the status LED continues to flash white for more than two minutes, it is having difficulty using the SIM card to establish a cellular connection.

  1. Ensure the SIM card does not have a custom APN configured. If the SIM card requires a custom or non-standard APN to connect, you will need to configure the Digi 6330-MX to use that custom APN. Refer to the FAQ for How do I configure a custom APN?
  2. Try connecting the SIM card to another device (USB modem, phone, etc.). If it connects with the other device, observe what settings the device used to establish the connection, in particular the APN used. If this differs than the standard APN for the carrier, please configure this APN into the Digi 6330-MX; refer to the FAQ How do I configure a custom APN? section above.

Wi-Fi

How many SSIDs does the Digi 6330-MX support?

8

How many users can connect to an SSID?

Suggested max is 32 (any more will affect performance)

What technology does the Wi-Fi broadcast?

802.11 b/g/n

Can clients connect to and SSID and use Wi-Fi as WAN concurrently?

Yes

Tracking cellular data usage

How much cellular data is used for status and logging operations of the Digi 6330-MX?

Monthly usage without an IPSec tunnel enabled is between 1.8 MB - 2MB including startup activities performed a single time at device installation.
Monthly usage with an IPSec tunnel enabled is between 30-120MB depending on device settings.
If your plan provides for limited cellular data, contact Digi Support for assistance configuring your devices to minimize cellular data usage.

Can I track cellular usage of my devices?

Cellular data usage is tracked using the Digi cloud based device management system, Digi aView. Refer to the Data Plan section of the aView User's Guide for details on how to setup cellular usage tracking.

How quickly will a device send cellular usage updates to Digi aView?

The usage chart within aView first updates within thirty minutes of first powering on the Digi 6330-MX. Then, the Digi 6330-MX sends a status update once every thirty minutes to Digi aView.

Can I set alerts to track cellular data usage?

Using the Digi aView management site, alerts can be generated if a device exceeds a specified data usage limit per month. Additionally, pooled data plans and group overage notifications can be setup to generate alerts if a group of devices exceed a specified data usage limit per month.
For more information on configuring alerts, see the aView User’s Guide.

How quickly will I receive a cellular data group overage notification?

A group quota overage notification is sent within one hour of exceeding the specified data limit. However, it only sends the group data plan notification to users that are in the same Digi aView organization as the data plan.

How do I see the usage of all the devices belonging to a plan?

To view the usage of all units belonging to a plan, generate a Cellular Utilization report, which will list the utilization for all devices in a desired organization. You can find the Cellular Utilization report under the Reports drop-down on the navigation bar on the left side of the Digi aView management site. This will generate a Cellular Utilization report for all the devices in the selected organization, not just those assigned to a particular data plan. To view just the devices assigned to a particular data plan, click on the data plan name on the organization details page, under the Data Plans tab.

Can I export the data usage graph?

The ability to export the raw data from the usage graph is currently not available. You can only export the data usage graph to an image format (png, jpeg, etc.) or as a PDF.

Firmware

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