Verizon notified cellular product manufacturers of a software defect present in Intel chipsets utilized by several cellular modem vendors. Digi uses some of these third party cellular modems in some of our products.
This software defect will make these modems incompatible with Verizon’s future network software release and associated network device requirements. Verizon has advised that all devices must be patched by August 30, 2019 to ensure uninterrupted operation. Failure to implement a timely patch could render your ability to patch an impacted device via remote communication impossible.
As of September 9, 2019 we were informed from Verizon that they will roll the update throughout regions and systems in a strategic manner. It will not be done all at once rather it will be targeted and rolling out over a time period. Verizon will not inform us on specific regions and dates.
For a complete list of affected Digi products and instructions on how to apply the software fix, go to:
Oct 21, 2019