Unique Default Passwords for Digi Products


As of January 1, 2020, the California Consumer Privacy Act SB-327 requires all cellular and internet connected devices manufactured after that date to have unique default passwords for each device.  This requirement increases security and reduces the likelihood of intrusion and malicious attack.     

Many Digi products already comply and have unique passwords per device.  However, Digi is updating all remaining products to come into compliance. 


What we’re doing

Several product lines will be updated, before the end of 2019, with the following changes: 

  • Firmware will be updated to include a unique password per device, which will be assigned at the time of manufacturing. The unique password will be required for: 
    • Adding the device to your Digi Remote Manager® (DRM) device inventory 
    • Configuring your device using a web interface or 
    • Configuring your device using the command line interface (CLI) 
  • Each device’s label will be updated with: 
    • Unique default password 
    • QR code for adding the device to your Digi Remote Manager® (DRM) device inventory with the DRM mobile app. 

​                      QR-sample-product.jpg  

  • An additional label sticker will be shipped loose in each cardboard carton.  We recommend you keep this label for your records, in case the device is ever returned to factory defaults. 
  • Documentation, such as Quick Start and User Guides, will be updated. 


What you need to do

Digi recommends you: 

  • Keep record of your devices’ unique default passwords by retaining the loose label stickers with your hardware records. 
  • Utilize the DRM mobile app for adding devices to your DRM inventory. It’s as easy as scanning the QR code on the box, device, or loose label sticker. 
  • Share these instructions with anyone who will be unboxing and installing Digi devices with unique default passwords. 


For more details 
See below for a list of affected product lines.  Product Change Notices will be issued for each product line and will include specific SKUs/part numbers. As always, you may contact your sales representative for more details. 
NOTE: Some existing product lines already have unique passwords, do not require an update, and therefore do not appear on the list below.  

Product Lines
Connect ES
Connect ME
Connect ME 9210
Connect SP
Connect Wi-ME 9210
Connect WS
ConnectPort LTS
ConnectPort TS
ConnectPort X2
ConnectPort X4
Digi CM
Digi One
Digi Passport
XBee Industrial GW
Last updated: Jan 01, 2024

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